What This Policy Covers and Why It Matters
We collect the information you give us when you register — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, the transaction reference and wallet number involved are logged against your
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account for verification and dispute purposes. We do not store your full mobile banking PIN or password at any point; those stay between you and your wallet provider. Beyond account data, we collect device and session information — your browser type, IP address, and the pages
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you visit — to detect unusual login attempts and keep your account safe. This data is not sold to third parties. We may share it with payment processors like bKash or Nagad when a transaction needs to be verified, or with regulatory bodies if required by
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applicable law in your region. You can ask us to correct inaccurate data or request a copy of what we hold. Requests to delete your account data are handled within a reasonable period, subject to any legal retention obligations that apply in your jurisdiction. Availability of
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our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.